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Bats that have No warranty will have "No Return" or "Final Replacement" stamped above the grip, bats that have 1 return left will have "Warranty Replacement" stamped above the grip
United States People:
Returns Phone Number - 1-888-259-1297
Warranty Return Address –Van Nuys is listed as a Closed Facility
Do not return the bat to your sporting goods dealer.
Call Easton Sports Warranty Department at 888/259-1297 to obtain a return authorization number and return address.
Send the defective bat along with proof of purchase to the Easton Sports Warranty Department.
If Easton Sports agrees that the bat is defective, we will send out a repaired or replacement bat within three business days of receiving the defective bat. Return shipment will be via 2-day delivery.
EASTON'S BAT WARRANTY POLICY
Easton has an EXCLUSIVE 400-DAY limited bat warranty on all Composite and Scandium Alloy bats, and a one-year limited bat warranty on all other models, which covers all manufacturing defects from normal field usage including: denting, cracking, breaking, loose or detached end cap, rattling. This warranty does not cover: bats that have been abused, altered in any way or mistreated; bats that have been used in a commercial batting cage, bats purchased from non-authorized Easton dealers or individuals; bats purchased at auction, or on auction websites without the express written consent of Easton Sports Inc.; used bats purchased from re-sellers; grip replacement.
*Please note: You must save your original receipt from your authorized Easton Sports Inc. dealer as proof of purchase. Proof of purchase is required to return a defective bat. Third party receipts, such as PayPal, Paypoint, etc. will not be accepted. Bats returned without proof of purchase may not be warranted. Please do not attempt to return the product to your sporting goods dealer.
If Easton Sports agrees that the bat is defective, a repaired or replacement bat will be shipped via Ground Delivery after up to three business days of receiving the defective bat. If Easton Sports deems the bat does not fall under the conditions listed above the product will be returned to you.
PLEASE DO NOT ATTEMPT TO RETURN THE ITEM TO EASTON SPORTS UNTIL YOU HAVE RECEIVED AN AUTHORIZATION NUMBER.
Please note: If you have more than one bat to return, please contact our Warranty Department directly at 1-888-259-1297 (Hours of operation: M-F, 7:00-6:00 MST) to obtain a return authorization number and return address for the additional return.
*Please note: Easton Sports does not accept PayPal receipts as proof of purchase.
Please hold on to your receipt for further instructions in your return e-mail.
To fill out the return form online:
http://www.easton.com/support/warranty-and-returns/bat-warranty/
Easton's warranties by product type are as follows:
Catcher's Protective (Helmets, Chest Protectors, Leg Guards) - One Year
Bags - 90 days
Ball Gloves - One year
Batter's Gloves - 30 days
Training Aids - 90 days
Incrediballs - No Warranty
Sunglasses - No Warranty
Apparel - No Warranty
Footwear - No Warranty
Note: Bat returns are handled directly by the Easton Consumer Direct Department at (888) 259-1297. All non-bat items must be returned to the place of purchase.
Canada People:
Returns Phone Number - 1-866-732-7866
Warranty Return Address –
Easton Sports Canada
17550 Rte. Trans-Canada
Kirkland, Quebec H9J 3A3
1. The bat must have been purchased in CANADA from an “EASTON AUTHORIZED DEALER”. Composite and Scandium Bats have an exclusive 400 day warranty; all other bats have one year warranty.
2. The consumer must have their original computerized cashier’s receipt from the dealer as proof of purchase.
3. Third party receipts, such as PayPal, PayPoint, etc. will not be accepted.
4. Bats returned for warranty without proof of purchase will not be warranted.
5. This warranty covers all manufacturing defects from normal field usage including: denting, cracking, breaking, loose or detached end cap, rattling.
6. This warranty does not cover:
- Bats that have been abused, altered in any way or mistreated
- Bats that have been used in a commercial batting cage
- Bats that have been used in temperatures under 15 degrees C (60 degrees F)
- Bats purchased at an auction, or on auction websites without the express written consent
of Easton Sports Canada
- Used bats purchased from re-sellers
- Any representation or warranty made by dealers beyond the provisions of this warranty.
- Grip replacements
7. There is no warranty on wood bats.
8. Warranty coverage will be determined exclusively by Easton Sports. Easton cannot guarantee the warranty of your product until it is inspected and determined to be under warranty.
Easton does not approve of or authorize the purchaser, or any other person, to physically alter the bat in any manner for use in any game under the jurisdiction or sponsorship of an association or organization that has set standards for performance bats. Alternations includes, but is not limited to: bat doctoring, rolling in a vice, hitting foreign objects other than approved balls, inner wall shaving, end-loading and any other action that is designed to change the character or performance attributes of the bat in any manner. Any suspected alternations of the bat will nullify the Easton warranty.
Bats are limited to a two-time replacement from the date of purchase. Easton reserves the right to substitute similar product if necessary.
Contact Easton consumer direct warranty hotline at 1-866-7EASTON (1-866-732-7866)
The consumer must return their product by prepaid carrier to: Easton Sports Canada, 17550 Rte. Trans-Canada, Kirkland, Quebec H9J 3A3
Bats that have No warranty will have "No Return" or "Final Replacement" stamped above the grip, bats that have 1 return left will have "Warranty Replacement" stamped above the grip
United States People:
Returns Phone Number - 1-888-259-1297
Warranty Return Address –Van Nuys is listed as a Closed Facility
Do not return the bat to your sporting goods dealer.
Call Easton Sports Warranty Department at 888/259-1297 to obtain a return authorization number and return address.
Send the defective bat along with proof of purchase to the Easton Sports Warranty Department.
If Easton Sports agrees that the bat is defective, we will send out a repaired or replacement bat within three business days of receiving the defective bat. Return shipment will be via 2-day delivery.
EASTON'S BAT WARRANTY POLICY
Easton has an EXCLUSIVE 400-DAY limited bat warranty on all Composite and Scandium Alloy bats, and a one-year limited bat warranty on all other models, which covers all manufacturing defects from normal field usage including: denting, cracking, breaking, loose or detached end cap, rattling. This warranty does not cover: bats that have been abused, altered in any way or mistreated; bats that have been used in a commercial batting cage, bats purchased from non-authorized Easton dealers or individuals; bats purchased at auction, or on auction websites without the express written consent of Easton Sports Inc.; used bats purchased from re-sellers; grip replacement.
*Please note: You must save your original receipt from your authorized Easton Sports Inc. dealer as proof of purchase. Proof of purchase is required to return a defective bat. Third party receipts, such as PayPal, Paypoint, etc. will not be accepted. Bats returned without proof of purchase may not be warranted. Please do not attempt to return the product to your sporting goods dealer.
If Easton Sports agrees that the bat is defective, a repaired or replacement bat will be shipped via Ground Delivery after up to three business days of receiving the defective bat. If Easton Sports deems the bat does not fall under the conditions listed above the product will be returned to you.
PLEASE DO NOT ATTEMPT TO RETURN THE ITEM TO EASTON SPORTS UNTIL YOU HAVE RECEIVED AN AUTHORIZATION NUMBER.
Please note: If you have more than one bat to return, please contact our Warranty Department directly at 1-888-259-1297 (Hours of operation: M-F, 7:00-6:00 MST) to obtain a return authorization number and return address for the additional return.
*Please note: Easton Sports does not accept PayPal receipts as proof of purchase.
Please hold on to your receipt for further instructions in your return e-mail.
To fill out the return form online:
http://www.easton.com/support/warranty-and-returns/bat-warranty/
Easton's warranties by product type are as follows:
Catcher's Protective (Helmets, Chest Protectors, Leg Guards) - One Year
Bags - 90 days
Ball Gloves - One year
Batter's Gloves - 30 days
Training Aids - 90 days
Incrediballs - No Warranty
Sunglasses - No Warranty
Apparel - No Warranty
Footwear - No Warranty
Note: Bat returns are handled directly by the Easton Consumer Direct Department at (888) 259-1297. All non-bat items must be returned to the place of purchase.
Canada People:
Returns Phone Number - 1-866-732-7866
Warranty Return Address –
Easton Sports Canada
17550 Rte. Trans-Canada
Kirkland, Quebec H9J 3A3
1. The bat must have been purchased in CANADA from an “EASTON AUTHORIZED DEALER”. Composite and Scandium Bats have an exclusive 400 day warranty; all other bats have one year warranty.
2. The consumer must have their original computerized cashier’s receipt from the dealer as proof of purchase.
3. Third party receipts, such as PayPal, PayPoint, etc. will not be accepted.
4. Bats returned for warranty without proof of purchase will not be warranted.
5. This warranty covers all manufacturing defects from normal field usage including: denting, cracking, breaking, loose or detached end cap, rattling.
6. This warranty does not cover:
- Bats that have been abused, altered in any way or mistreated
- Bats that have been used in a commercial batting cage
- Bats that have been used in temperatures under 15 degrees C (60 degrees F)
- Bats purchased at an auction, or on auction websites without the express written consent
of Easton Sports Canada
- Used bats purchased from re-sellers
- Any representation or warranty made by dealers beyond the provisions of this warranty.
- Grip replacements
7. There is no warranty on wood bats.
8. Warranty coverage will be determined exclusively by Easton Sports. Easton cannot guarantee the warranty of your product until it is inspected and determined to be under warranty.
Easton does not approve of or authorize the purchaser, or any other person, to physically alter the bat in any manner for use in any game under the jurisdiction or sponsorship of an association or organization that has set standards for performance bats. Alternations includes, but is not limited to: bat doctoring, rolling in a vice, hitting foreign objects other than approved balls, inner wall shaving, end-loading and any other action that is designed to change the character or performance attributes of the bat in any manner. Any suspected alternations of the bat will nullify the Easton warranty.
Bats are limited to a two-time replacement from the date of purchase. Easton reserves the right to substitute similar product if necessary.
Contact Easton consumer direct warranty hotline at 1-866-7EASTON (1-866-732-7866)
The consumer must return their product by prepaid carrier to: Easton Sports Canada, 17550 Rte. Trans-Canada, Kirkland, Quebec H9J 3A3
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