Pure Customer Service
- Thread starter XjustinX
- Start date
XjustinX
Siqqq Tatties
I was fully aware that I would be waiting due to the pandemic. Not once have I mentioned anything about being mad about that fact. But the fact that I had to wait 3+ months for a replacement is insane. Not 1 other company I’ve ever dealt with has done that, Miken, Worth, Easton... I’ve also returned 2 Mikens during this pandemic and only was delayed 2 days based on prior returns, even during their busy part of the year.
Country469
Well-Known Member
They get their bats made in china. China. I wonder what was going on in China from dec to march. Oh yeah all chinese production was shut down.
Its like this dude thinks companies should plan ahead for global pandemics but he shouldn't
Its like this dude thinks companies should plan ahead for global pandemics but he shouldn't
Country469
Well-Known Member
even the big companies have issues getting certain replacements out at times. I've gotten balanced 26s back before because they were out of 28 ELS too
XjustinX
Siqqq Tatties
funny you say that because on their website it says all bats are made in USA...
But I appreciate you guys following along!
XjustinX
Siqqq Tatties
You know what I'll bite on your obvious troll jobs here..
My original post was to hopefully shed light on why at the time I called to get my RA was I not just offered another bat they had in stock? At that time they had 10-12 bats in stock and ready to ship (according to their site). Their response was even "whatever we have the most of" when asked what I would be getting back. When in fact they just put in a production order to have a new one made (not even the same bat, which is fine). All I am doing is just letting someone else know what they could be in store for in the future.
My original post was to hopefully shed light on why at the time I called to get my RA was I not just offered another bat they had in stock? At that time they had 10-12 bats in stock and ready to ship (according to their site). Their response was even "whatever we have the most of" when asked what I would be getting back. When in fact they just put in a production order to have a new one made (not even the same bat, which is fine). All I am doing is just letting someone else know what they could be in store for in the future.
Country469
Well-Known Member
yeah if you're really this ****ing stupid, no wonder you're not getting a response.
Bet $20 you can't find where Pure sports makes their bats
bakesta72
washed up hasbeen of SBF
You can name drop
i promise i won’t mind. and to note, they simply put a new cap in so it’s understandable to have it back in a short period.
hitless45
Addicted to Softballfans
I was going too but couldn't remember ypur user name at the timeYou can name drop
and to note, they simply put a new cap in so it’s understandable to have it back in a short period.
hitless45
Addicted to Softballfans
Just seems odd, if they had a bat too return to op within a reasonable amount of time why not just say so instead of mentioning (a bat that is in stock)as a return and then not respond within a reasonable amount of time when (i believe) op ask what those options are/were
