Wow, not sure who you talked to at our company?? SORRY that you received that kind of service. I have done uniforms for Miramar, and I'm aware of the procedure. Here is my number, I would be glad to serve you. If you do not want to deal with our company, I understand. However if you would give me a chance to make it better here is my cell phone number 714-721-7138 Jose If not if you can give me the name of the person that treated you that way, I would appreciate it. Sorry Bro!!!!