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  1. Christan19

    Combat Representation at McQuades

    Yah, That was a tough weekend as some were already committed to the PIF, and the Derby Boys were playing in GA. Pics were great!!!
  2. Christan19

    combat going out of business

    Sorry, Officially not true. Factory is back and running.
  3. Christan19

    combat going out of business

    Dumbest thread ever!!!!!!!!
  4. Christan19

    The Newest Derby Girl

    Congrats!!! Please send roster info :)
  5. Christan19

    updates

    I'm so sorry... . The good news is coming very soon. I promise that we will be much stronger stronger in most every way. Thanks again for your patience.
  6. Christan19

    Office hours, weighting, customer service... .

    Yep, right on
  7. Christan19

    Office hours, weighting, customer service... .

    This industry is wrought with imperfection, and we acknowledge we are not perfect darn near every day. On a whole we are pretty consistent across the board (0-.5oz). I will not say that 1+oz over is the norm, rather the exception. It is possible that someone put the wrong load into that bat...
  8. Christan19

    Office hours, weighting, customer service... .

    Yah... not saying it is right or wrong, just reporting. We slip into the grey area when a customer takes off the wrapper and hits bp with the bat. If the wrapper was still on, I would have gladly exchanged the bat. Please remember, we have heard and have seen pretty much everything when...
  9. Christan19

    Office hours, weighting, customer service... .

    awesome!!!!!!!!!!!
  10. Christan19

    Warning when Buying a Combat

    This is great!!!!!! :D
  11. Christan19

    Warning when Buying a Combat

    Again, thanks for hanging in the Combat section.. This is awesome! Gotta tell ya bub, you are the best marketing tool we could ask for. The more you complain, the more attention you draw to the brand. Thanks again:D
  12. Christan19

    Office hours, weighting, customer service... .

    hmmmm... ok. The bat was used - wrapper was off. He is entitled to a WARRANTY return.
  13. Christan19

    Office hours, weighting, customer service... .

    I'm sorry, I do not have the origin information. I am relayiong what has been passed to me from working in the SBF store, to watching Mikens and Combats being made. All I can ever remember is salesmen & engineers talking about "acceptable" tolerances. Just relaying the info... .
  14. Christan19

    Office hours, weighting, customer service... .

    He was offered to return it... what's the question here?
  15. Christan19

    Warning when Buying a Combat

    Issue has been addressed. The customer took the wrapper off, hit it, then decided it was too heavy for him. The customer was offered a warranty exchange for a lighter bat, and he refused.
  16. Christan19

    Office hours, weighting, customer service... .

    I've been reading some of your uninformed responses... please feel free to ask me any company questions directly. I do like the fact that you're hanging with us in the Combat section though.
  17. Christan19

    Office hours, weighting, customer service... .

    The industry tolerance has been talked about for years and years. Until recently [everyone going overseas] the science of making bats has been less than exact at best. Our bats are still handmade, so we will have weighting that falls above or below this... . Thanks again for the support...
  18. Christan19

    Office hours, weighting, customer service... .

    yes sir.........!
  19. Christan19

    Office hours, weighting, customer service... .

    Hello everyone, Sorry it has been a while. *PureSP weighting issue* I first would like to address the issue w/the CUSTOMER who called in about the Pure that weighed more than 27oz. Throughout the history of bat manufacturing, weighting has been across the board. Regardless of...
  20. Christan19

    Combat returns

    Yes sir, It was me that you spoke with. While we have stock it is still old stamp for old stamp. Sorry for any inconveniance. CD
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