I've gone this route before with them, and its awful. While their stock gloves aren't bad, their customs are trash. As Phantom mentioned, it SAYS 7-11 weeks, but its closer to 4-5 months to get them (no lie, ordered in first week of November, got it 2nd week of April after many lies and put offs over the phone). Molding started peeling right away and was strung with the cheapest lace they could find. Bled color right onto my finger, no oil/gel even applied. This was their "top of the line" Torino glove. I donated mine to Cleveland Indians Charities after I relaced it and blacked out my name. Leather was solid, and thats about it.