twinsboy16
New Member
We were told we would have them in 6 weeks and now we are 9 1/2 weeks from when we placed our order. Our manager has texted/emailed Dave over and over with no luck.
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Yeah unfortunately they still havent figure out that communication is key. I am sure if this is anything like the story they gave me it will sound something like this . The printer we were using is way behind so we switched your order over to a different company and they should start working on your stuff in a couple days. Then when 2 weeks go by and you still dont have your stuff the story changes again to something like this. After we moved your order from the original printer to the new one there waiting to get the material in and will start running them soon should have them by the end of the week.
This company has some serious issues. While they make provide a very nice product there customer service is dreadful if you actually get a response from one of them. If I recall correctly it took somewhere around 3.5 months to get all of are stuff last year but the problem was that it didnt match because apparently there not smart enough to check the colors of the finished product to the color of the art work they provided there customer. Gold is no where near the same color as the really bright green color that Oregon used. Needs less to say I am still waiting for them to make things right but he wont respond to my emails so it doesnt look like that will ever happen.
May as well bump this up. Still relevant today
their communication is flat out horrible. one of the worst businesses ive tried to deal with communication wise. a good cause but the dealbreaker was the comm.
alsoooooo you didnt refund me before i asked for it.. i had to tell you to refund me bc it was "NOT a pleasure doing business with you." remember that? maybe ill post that email too just for a refresher for you.
You want me to post the 4 emails that I sent you where I had to repeat myself over and over again until finally I refunded you BEFORE you even asked for it?
Communication is two way street and if I am writing you emails explaining things in detail, but you can't stop popping off long enough to understand, is that on me?
I don't know that it is, but that's fine. Once again, you had nothing to do with THIS thread, so your intentions are obvious. To bury someone you don't know over one mistake that they tried to make right on.
You guys are really comical at this point. Griping and complaining and burying me AFTER you got EXACTLY what you were after, your money back.
1. One mistake? Several are popping up.
2. Wrong. I was after a jersey to honor a student that I used to work with. I could have cared less about the money, thats why I was willing to pay $50 in the first place. Also, we should not have to come after you for communication. Its your job as the supplier here.
And the thread wasn't bumped because I had a say in this transaction, it was to show that the communication problem you had then is still pertinent today.
Have a good day, Dave.
Dude this took forever to get here, but they are SICK!!!! Excellent Job on both the Jersey / Ass Towel.
Waiting sucks and like I said frustrating, but Dave is at least trying to make it right for all parties involved. Dave has communicated with me throughout this process, sometimes better then others, but besides the waiting part, I feel he is trying to make things right.
Jerseys fit one size up and take longer than expected to get in. Both a buddy and myself ordered a jersey at the same time and we got them in 6 weeks later. They both fit us one size up.
Will you be shipping my sleeve you said you shipped 2 weeks ago?
where is everyone at from this company have sent pms and emails for over a week with no answer to any of them?? placed a order for a cancer awarness uni on there site talked to Dave said 4 weeks and not heard anything....Also tried pming lucky..
Anyone know how to contact them i have used the info email also..
same for me emailed and no response over a week now.
Was in contact with Dave about the Fight Gear jerseys... said they are on the site. Looked and had some more questions and now it's been awhile since I've heard anything. Not too sure if I'm even interested now.
I hope you are right Touchdown, I had emailed Dave 3 weeks ago he said it would be shipped out in a couple days....I have been waiting for 9 weeks on my jersey...just giving you a heads up but as long he gets them out I will be happy
We were told we would have them in 6 weeks and now we are 9 1/2 weeks from when we placed our order. Our manager has texted/emailed Dave over and over with no luck.
Yeah unfortunately they still havent figure out that communication is key. I am sure if this is anything like the story they gave me it will sound something like this . The printer we were using is way behind so we switched your order over to a different company and they should start working on your stuff in a couple days. Then when 2 weeks go by and you still dont have your stuff the story changes again to something like this. After we moved your order from the original printer to the new one there waiting to get the material in and will start running them soon should have them by the end of the week.
This company has some serious issues. While they make provide a very nice product there customer service is dreadful if you actually get a response from one of them. If I recall correctly it took somewhere around 3.5 months to get all of are stuff last year but the problem was that it didnt match because apparently there not smart enough to check the colors of the finished product to the color of the art work they provided there customer. Gold is no where near the same color as the really bright green color that Oregon used. Needs less to say I am still waiting for them to make things right but he wont respond to my emails so it doesnt look like that will ever happen.
Sadly that is pretty close to the story that I got.
oh and GO HAWKEYES!
July 25th
Fight for diabetes jersey
They will get it done over the weekend.
Waiting for an Old School FIGHT Breast Cancer Jersey. Ordered on 8/28. Last Contact was 9/9. Emailed a few times since then with no response.
My two buddies?