Some things just dont change.... Before you order from this company, how about reading some of the older posts about ALL OF THE ISSUES people have with them....
Big Dave responded with emails, some nice, some not so nice.
Why would anyone trying to do right ever respond with a not so nice email.???
frustration? So what.
Offended by your customer? Get over it
Being in business requires staying calm, professional ,and most importantly IN COMMUNICATION. It's easy to do that when things go right. You are judged by how you respond when things go south bro.
Had to be said.