I have realized a while ago that Joker is really the necessary evil.
Now.....About Monsta,
Here is the issue in regards to the warranty issue.
The average defective rate for bats is around 6-8% and I have been told this DIRECTLY by Easton, Demarini and others.
This is because they all are made in China or some other foreign country,
If you think Im lying why would Monsta post this:
View attachment 57702
Carl celebrates the Chinese NEW YEAR in the U.S.?
and Carl has an Italian last name? SMH
Butanyways, These American Softball organizations have no control over production quality controls of these foreign entities and because of this fact, you WILL obviously have some issues. (The American companies only send technical specs over and the American companies are really nothing more than a MARKETING organization.that places their logo on a foreign based product)
China is a long ways from here and alot can happen over there and on that trip to the U.S.
High employee turnover and deliberate sabotage (YES, that happens more than you think)
Damaged freight, bad material source, accidents,.....you get the point.
Well the reason for the warranty process is to iron out quality control issues that WILL happen that is out of the hands of Monsta.
Well, when you as a consumer get a defective product,
the seller is suppose to honor a replacement because of this defective product was anticipated.
Carl doesnt seem to understand this. This is all Accounting 101 stuff, nothing complicated at all.
That is, in part, why I have such an issue with the warranty BS.
Bad batches do happen and
I know you guys remember that Louisville Slugger Z2000 Bad QC fiasco as while back.
LS AT LEAST honored the warranty issues and took care of it.
I know because I HAD ONE OF THEM and LS took care of it.
CARL, YOU NEED TO TAKE NOTE......